Payment Terms

General Payment Terms

Workers of Egypt provides a variety of electronic services to companies, institutions, and factories, including dispute resolution services, industrial and agricultural investment services, job opportunities marketing services, human resources marketing services, media services, legal consulting services, information technology services, education and research services, and financial services.

Payment for these services is made electronically through the company's website and mobile application.

Payment Terms

• The client must submit a request for the service they wish to obtain.
• After the request is approved, a dedicated account will be created for the client on the website and mobile application.
• The client must be registered on the company's website and mobile application.
• The client can pay for the service electronically through the website and mobile application.

Payment Methods

• Credit cards
• Debit cards
• Electronic wallets

Payment Fees

• Payment fees are determined for each service independently.
• Clients can view payment fees for each service through the website and mobile application.

Refunds

• Clients can request a refund of the amount paid in the event of a cancellation or rejection of the request.

Warranty

• In the event of any problems with the service provided, the client may file a complaint with the company.

Communication

• Clients can communicate with the company in the event of any inquiries or complaints through the email or phone number provided on the website and mobile application.

Changes

The company reserves the right to modify payment terms at any time.

Payment Terms for Dispute Resolution Service

Workers of Egypt provides a dispute resolution service between establishments and workers through a team of experts and lawyers specialized in labor disputes.

The following are the payment terms for this service:

Payment Steps

1. The beneficiary of the service submits a request to obtain the dispute resolution service (establishments - workers) through the company's mobile application.
2. The request is reviewed within 48 hours of submission, and the response is either acceptance or rejection.
3. In the event of approval of the request, the cost of the service is determined by the company's experts.
4. The applicant pays the cost of the service electronically through the mobile application.
5. After the payment process is completed, the appointment date for the hearing is scheduled.
6. In the event of the need for experts or consultants to review some of the documents or files submitted, they are consulted for an additional fee.
7. In the event of the completion of the investigations and hearings between the parties submitting the request, the decision is announced on the page for the previously registered request number.
8. In the event of a request for a copy of the decision to download, this is for an additional fee.

Payment Fees

• Payment fees are determined for the dispute resolution service independently, based on the type of dispute and its complexity.
• Clients can view payment fees for each service through the mobile application